Template Policies
Updated June 6, 2023
COPYRIGHT POLICY.
By purchasing a template, you agree that:
Each template purchase may be used for one website only.
If you are using the template to build a design for a client, you are prohibited from claiming or promoting these website designs as your own.
You may not resell the design or claim the design as your own.
You may not share the template, graphics, files, or any design elements provided in your purchase with anyone else.
Any stock photography provided with the template is for demonstration purposes only and copyrighted to its original creator. You must replace these photographs with your own / source images yourself. We hold no liability for any image licensing / copyright issues that may occur through your unlawful use of the supplied images.
The design is copyrighted Directly Jen/Jennifer Mager Creative and Directly Jen/Jennifer Mager Creative owns the rights to all designs and files (excluding any non-Beautycounter stock photography) included in your purchase and design.
REFUND POLICY.
Due to the fact that all of our products are digital, they cannot be returned or exchanged. We cannot issue refunds after the purchase is made. Please be sure to review the template demos and features, the FAQs and program requirements prior to purchasing. If you have any template-specific questions, please contact us before you purchase.
TEMPLATE SUPPORT POLICY
Your template purchase includes the following support, valid for three months after your purchase. Any support after this time will be at an extra cost.
We are happy to help you with support relating to only template-related questions. Anything Squarespace-related or business-related is not included. Custom code support is only for CSS that is included with the template.
We offer support via email, and we aim to respond within 1 business day, though this time frame may vary due to potential unforeseen circumstances
If your support request falls outside our support policy, we can offer additional support at the hourly rate of $50.00/hour.
TEMPLATE INSTALLATION POLICY.
(Only applicable if you have purchased an Installation package.)
We will always do our best to have your template installed within 48 hours (Mon-Fri) but please understand that this time frame may vary and although unlikely, we can’t guarantee that it won’t take longer. If it is going to take longer than 48 hours we will be sure to let you know.
We will do our best to protect your existing site content, and it is unlikely for anything to go wrong, but Directly Jen/Jennifer Mager Creative cannot be held responsible for any content on your site (including pages, text, or custom code) that gets accidentally deleted or corrupted while we are Installing your new template. We recommend always backing up your site information, including any custom code.
Although this isn’t likely, we can’t be responsible for any Squarespace-related errors that occur while we’re working on your site that results in the loss of any of your content or other damages.
Please note that when we are installing a template onto an existing site we won’t edit anything on your existing pages BUT they will still likely change due to installing a new template and changing the style settings across your whole site. Your current live website pages will NOT look the same after we have finished installing the new template.
Directly Jen/Jennifer Mager Creative reserves the right to decline or cancel any installation at any time. In the event of an installation order being canceled, Directly Jen/Jennifer Mager Creative will refund the full amount of the Install service. Though we cannot refund for the Squarespace Template purchased in conjunction with this order.
OTHER NOTES.
You will need a Squarespace subscription to use these templates. Please read each template description carefully to see what is needed for that particular template.
All prices listed are in USD.
The term "Squarespace" is a trademark of Squarespace, Inc. This website and it’s products are not affiliated with Squarespace, Inc.